LanJam Privacy Policy
Why we collect your information
As a manufacturer’s representative sales agency LanJam collects your information for the purpose of improving your business and customer service experience with the manufacturers that we represent.
How we collect information
Website & Email Analytics
LanJam’s website(s) and emails may collect personal data to power our site and email analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of our website(s) or links in our emails, including:
Clicks
Internal links
Clicks to external links provided in our emails or website
Pages visited
Scrolling
Searches
Timestamps
Map interaction
We may share this information with Squarespace, Google Analytics, iContact and Zift Solutions, our website and email analytics providers, to learn about site and email traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
For Website Visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Miscellaneous Data Collection Methods
In the course of conducting business with LanJam we may collect personal information to improve your business experience and customer service.
This information may include your:
Email address
Name
Title
Phone number
Billing, shipping address(es)
Details about business and personal interactions
Business and personal interests
LanJam, also utilizes various public resources to acquire customer information.
If you would like more information on what data is collected please contact us with your inquiry by filling out this form.
Marketing
Bulk Email Marketing
We may send you bulk marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Salesforce and iContact, our email marketing providers, so they can send these emails on our behalf. If you would like to update your bulk email preferences, please fill out this form.
Contact Emails
We may email you with messages about your order(s) or other business activity. For example, we may email you to tell you that:
You’ve signed up for a bulk email marketing list
You have been removed from a bulk email marketing list
Responses to business or customer service inquiries
GDPR, CCPA and other regulatory compliance communication and documentation
It’s not possible to unsubscribe from these messages.
We may share your contact information with Salesforce and/or iContact, our email campaign provider, so they can send these emails to you on our behalf.
Individual, Personalized Interactions
In the course of day to day business our sales team may proactively reach out to you via phone, email or other communication method(s) to inform you of new products, services, training event, etc. If you would like to limit or change the method(s) of communication with our team, please fill out this form and we will be happy to update your preferences.
Sharing your information
LanJam may share your information with one of our manufacturers or third-party industry partners to enhance and improve your business and customer support experience.
This information may include your:
Email address
Name
Title
Phone number
Billing, shipping and/or personal address(es)
Details about business and personal interactions
Business and personal interests
If you would like to modify what information is shared with our manufacturers or third-party industry partners, please let us know by filling out this form and we will update your preferences.
Selling your information
LanJam does not sell our customer’s information. Never have, never will.
Where is your information stored?
LanJam may store your information with various companies’ systems. For a current list of those systems where your data is stored please fill out this form.
How long do we store information?
Indefinitely.
Personal information report
If you would like a report on your personal information, please fill out this form.
Deleting your personal information
If you would like to have your personal information deleted, please fill out this form.
Non-discrimination
LanJam fully supports non-discrimination in terms of price or service when a consumer exercises a privacy right under CCPA, GDPR and other regulatory laws. If you have any questions, please contact us via this form.